The hottest process informatization reform starts.

Process informatization reform starts Sany senior executives learn from Huawei

process informatization reform starts Sany senior executives learn from Huawei

China Construction machinery information

Guide: on April 22, tangxiuguo, President of Sany group, led 27 senior executives of Sany to visit Huawei headquarters in Shenzhen and had in-depth exchanges with Xu Zhijun, vice chairman and rotating CEO of Huawei on process informatization. Since 1998, with the help of world-class consulting companies, Huawei process informatization has experienced enlightenment

on April 22, tangxiuguo, President of Sany group, led 27 senior executives of Sany group to visit Huawei headquarters in Shenzhen and had in-depth exchanges with Xu Zhijun, vice chairman and rotating CEO of Huawei on process informatization

since 1998, with the help of world-class consulting companies, Huawei has experienced the development of enlightenment, centralization and globalization, and has established a global process informatization management platform to effectively support the global development and operation of the whole company

in April this year, Sany process information headquarters was established. It is urgent to optimize business processes and improve organizational efficiency. This time, Sany executives collectively went to Huawei to visit and study. They were very impressed with how Sany could learn from its experience and build an advanced process information system

revelation of Huawei process informatization

process informatization reform is a long-term and painful process, which needs to be planned before action

in 1998, after Huawei launched the process informatization reform, more than 100 senior executives left the company because they did not agree with the reform. However, the effect of adhering to the reform is obvious. The reform will be favored by more and more businesses. Before the reform, product development depends on product managers, and the quality and progress cannot be guaranteed. After the reform, we no longer rely on individuals, but on processes. Whoever is a product manager can deliver high-quality products on time

process is an expression of business flow. Business flow exists objectively. All business flows related to customers are naturally from customer to customer

in the past, Huawei's problem handling process did not pay attention to customers at all. All faults were rated internally according to their own conditions. Each department rated the same fault differently and quarreled with each other. In fact, the problem was triggered by the customer. Later, Huawei changed the rating method: it rated the fault according to the customer's rating. Through the three elements of quantity, time and importance, all processes and it are set around solving problems quickly

the business director is the person of the process. The consultant and the process it department provide experts to provide professional services in the form of consultants

Huawei emphasizes that the process needs the business department to lead the design. Why should there be a process it department and consultant Gongqing? From the above four points, it can be explained that some effective measures need to be taken during the installation of electronic universal testing machine in a very short time? Because the understanding of business departments is still one-sided. For example, when promoting process informatization, some departments write the process as they originally did, without professional optimization. Later, Huawei invited IBM consultants to diagnose, and the miscellaneous affairs of the business department were reduced by 70%

process optimization reform should be a combination of business departments, process it departments, and consultants. Only if the measured value Department of business D ear rate is willing to do it, they are willing to face the problems in the process. Otherwise, impose a process on the business department, and the business department cannot implement it. As long as there is a little difficulty, they will blame the process

Tang Xiuguo (first from the left) discusses process informatization with Huawei executives